Certified Compliance and Ethics Professional (CCEP) Certification Practice Exam

The initial step in a corrective action plan when an employee misunderstands the harassment policy should be to provide education and training on the policy. This approach serves as a proactive measure to clarify the misunderstandings and ensure that all employees are adequately informed about the policy's expectations and implications. By focusing on education and training first, the organization can address the root of the issue rather than just responding to the specific incident or misunderstanding. This reinforces the importance of understanding workplace policies, supports a culture of compliance, and helps prevent future misunderstandings or violations. In contrast, consulting outside counsel, disclosing the incident to the EEOC, or surveying employees' understanding can be useful steps, but they typically come after ensuring that employees have the proper training and understanding of the policy. These steps can often be part of a more comprehensive assessment or response to a broader issue, but the priority should be on education to resolve any immediate misunderstanding.